Your pack shipment
International orders are shipped within 1-7 days via DHL express service. If shipping address of the customer falls within a remote area we'll reserve to ship through international registered mail or equivalent.
Transport fees are calculated by our system and depend on weight of the items and destination country. As soon as you add products to your cart you will be prompted with expenses and various options to choose from, the system will automatically pick the most affordable solution for you and will display all the alternative methods available.
The customer has the right to return the purchased item if not fully satisfied with it, we offer a 30 days time to evaluate our products, after that time we are not going to accept any return. Due to the nature of our items we will not accept returns of those products which underwent a transformation process. For transformation process we mean soldering, cutting, drilling, painting, bending etc.
Before returning back the item contact us asking for a return, we will email you our form and we'll start the procedure once we receive it back compiled. Freight charges are pre-paid by the customer. Once we receive back the item we will emit a refund.
Products specifically made upon customer request are not returnable.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formsubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social security number
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
OP Electronics collects and uses Users personal information for the following purposes:
- To improve customer service Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer a content, promotion, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Concept and production:
All the material published into this website is property of OP Electronics, all the artworks (schematics, layouts etc.) and all the documentation provided were designed by ourselves and belong to us. We give you the permission to make the use you prefer, both for personal, educational or business use, we only ask you to mention OP Electronics as the author.
All the trademarks in this website are properties of their owners. If you are the owner of a trademark published in this website and you believe it is being used improperly please contact us. OP Electronics do its best to work in conformity with law.