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Shipments and returns

Your pack shipment

International orders are shipped within 1-7 days via Spring carrier in the form of a registered tracked mail.

Transport fees are calculated by our system and depend on weight of the items and destination country. As soon as you add products to your cart you will be prompted with expenses and various options to choose from, the system will automatically pick the most affordable solution for you and will display all the alternative methods available.

Returns


The customer has the right to return the purchased item if not fully satisfied with it, we offer a 30 days time to evaluate our products, after that time we are not going to accept any return. Due to the nature of our items we will not accept returns of those products which underwent a transformation process. For transformation process we mean soldering, cutting, drilling, painting, bending etc.

Before returning back the item contact us asking for a return, we will email you our form and we'll start the procedure once we receive it back compiled. Freight charges are pre-paid by the customer. Once we receive back the item we will emit a refund.

Refunds are calculated subtracting Paypal or credit card fees, if applicable, to the total amount paid. We handle refunds through Paypal whenever possible, we deserve to detract any fees we had to sustain during the refund process (eg. bank fees if the customer could receive the refund via wire transfer only).

Products specifically made upon customer request are not returnable.